Refund Policy
Effective date: June 12, 2025
1. Overview
At Drew Starfell, your satisfaction is very important to us. This Refund Policy outlines the conditions under which refunds or cancellations may be issued for purchases made on our website: https://www.drewstarfell.wixsite.com.
2. Digital Products
All sales of digital products (e.g., eBooks, downloadable files) are final and non-refundable due to the nature of instant delivery.
3. Physical Products (Signed Editions, Books)
Refunds and exchanges for physical products may be granted under the following conditions:
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The product arrives damaged or defective.
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The wrong item was shipped.
To request a refund or exchange, you must contact us within 14 days of receiving your order at: drewstarfellbusiness@gmail.com.
4. Non-Refundable Situations
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Change of mind or personal preference.
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Incorrect information provided by the customer.
5. Return Process
If a return is approved, customers may be responsible for return shipping costs unless the error was ours. Returned items must be in their original condition.
6. Contact
For any questions or concerns regarding refunds, please contact:
Drew Starfell
Email: drewstarfellbusiness@gmail.com
